Enter the returned part information and click Add.
Required fields include the following:
- Part Description
- Unit Price
- Part Number
- Day Code
- Date Returned (Date product returned to Consultant by Customer)
- Return Reason 1
- Return Reason 2
- Return Reason 3 (if applicable)
To add new customer information, click on the Add Another Customer
To search for a part; enter the part number or part description and click Go.
To choose a part, click on the Select button.
Note: If more than one page of items is available, the bottom of the grid will
contain numbers 1, 2, etc.. Selecting each number will page you through the
To remove an item you've added to your order, click on the Remove
button next to the part.
To edit part information for a part you've added to your order, click on the
Edit button next to the part.
- Change the desired of the part information.
- Click on the Update button.
- To remove the changes you have made and restore the original part information,
click on the Cancel button next to your changes.
to continue processing your order.
Click Delete Order to delete the PRP order.