Instructions: Close Window
  • Enter the returned part information and click Add.  Required fields include the following:
    • Part Description
    • Unit Price
    • Part Number
    • Quantity
    • Day Code
    • Date Returned (Date product returned to Consultant by Customer)
    • Return Reason 1
    • Return Reason 2
    • Return Reason 3 (if applicable)
    • Customer
  • To add new customer information, click on the Add Another Customer button.
  • To search for a part; enter the part number or part description and click Go.
    • To choose a part, click on the Select button.   Note: If more than one page of items is available, the bottom of the grid will contain numbers 1, 2, etc.. Selecting each number will page you through the results.
  • To remove an item you've added to your order, click on the Remove button next to the part.
  • To edit part information for a part you've added to your order, click on the Edit button next to the part.
    • Change the desired of the part information.
    • Click on the Update button.
    • To remove the changes you have made and restore the original part information, click on the Cancel button next to your changes.
  • Click Next to continue processing your order.
  • Click Delete Order to delete the PRP order.